Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-robstown-texas.primarycareaid.com (henceforth referred to as “Home Care Robstown Texas,” “we,” or “our”). We are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products (collectively, our “Platform”).

Scope

This policy applies to all aspects of our Platform, including:

  1. Our official website at https://home-care-robstown-texas.primarycareaid.com
  2. Mobile and desktop applications developed by us
  3. Online services offered through our Platform
  4. Products and features available on our Platform

However, please note that this policy does not cover third-party platforms, applications, products, or services accessed through links or integrations on our Platform. These third-party entities have their own privacy policies governing the collection and use of your data, so it’s essential to review those as well.

Processing Activities

This Privacy Policy is designed to guide you on how we handle your personal information when:

  1. You access and interact with our applications and services as an authorized user.
  2. You visit our websites that link to this Privacy Statement.
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Banking information used for financial transactions or investment-related services.
  4. Purchase Information: Product/service purchase history, order details, and delivery preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile devices when you use our mobile applications.
  6. Location Data: Your geographic location data when you interact with our services or provide consent.
  7. Feedback: Comments, reviews, ratings, and other feedback you provide about our products and services.
  8. Social Media Information: Publicly available data from social media platforms (if integrated) and your interactions with our social media accounts.
  9. Product Information: Details about the products or services you show interest in, purchase, or interact with on our Platform.

We collect this information through direct user input, automated technologies (like cookies and device fingerprinting), and data received from third parties (including partners, service providers, and public databases).

Cookies

We use cookies to enhance your experience on our Platform and for analytics purposes:

  1. Strictly Necessary Cookies: Essential for navigating our website and providing basic functionality.
  2. Preference Cookies: Remember your preferences, language settings, and display options.
  3. Analytics Cookies: Collect data about how you interact with our site, including pages visited, time spent, and referral sources.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this Privacy Policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Employing encryption for data in transit and at rest.
  2. Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such information, please contact us using the details provided below, and we will take steps to delete it.

Your Rights (Depending on Your Location)

Your privacy rights vary depending on the jurisdiction in which you reside. Here are some common rights you may have:

  1. Access: The right to request access to your personal data held by us.
  2. Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The right to restrict the processing of your personal data under specific conditions.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact our privacy team using the details provided below.

Changes to Policy

We may update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our data practices.

Contact Information

For any questions regarding this Privacy Policy, to request a copy of your personal data, or to unsubscribe from our communications, please contact us:

  • Email: [email protected]
  • Address: Home Care Robstown Texas, [Street Address], [City, State, ZIP Code]